Over 70,000 AT&T prospects throughout the US reported mobile outages on Thursday morning, according to Downdetector. 1000’s of AT&T prospects reported that their telephones displayed “SOS” within the standing bar, indicating they’d no service however may nonetheless make emergency calls. It’s at the moment unknown what the reason for the outage is.
“We’re conscious of an outage at the moment impacting our Mobility customers and are working to resolve it ASAP,” mentioned AT&T in a banner on its neighborhood discussion board.
“I wish to thanks to your persistence whereas our techniques are present process deliberate upkeep/being optimized for efficiency,” mentioned AT&T’s Help account on X in response to a buyer reporting an outage Thursday morning. “We don’t have an estimated timeframe,” mentioned the help account in response to a different buyer.
Prospects of different main U.S. carriers additionally reported outages in fewer numbers on Thursday morning. These embody Cricket Mobile with over 10,000 outages, Verizon with over 4,000, and T-Mobile with over 1,900. FirstNet, a community for first responders powered by AT&T, additionally seemed to be having outages, first reported by The Verge. It’s unclear what the connection is at the moment.
Cricket Cellular acknowledged that a number of networks have been going through outages in a tweet. Verizon and T-Cellular each declare their networks are working usually, regardless of hundreds of reported service disruptions. Verizon’s Assist account mentioned its customers are solely experiencing points when calling or texting prospects affected by outages, akin to AT&T and Cricket Cellular.
Downdetector exhibits that almost all AT&T’s outage experiences got here from Houston, Atlanta, Miami, Chicago, San Antonio, Charlotte, Dallas, Indianapolis, and New York Metropolis. Wifi companies from AT&T seemed to be largely unaffected by the service disruption.
AT&T didn’t instantly reply to Gizmodo’s request for remark.
T-Mobile experienced a similarly widespread outage last year, the place over 80,000 prospects reported service disruptions. In that case, T-Cellular president Neville Ray attributed the problems to a third-party fiber interruption situation. That February outage was resolved after roughly sooner or later of disruptions.
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